EXPERIENCED CUSTOMER SERVICE ADVISOR / ACCOUNT COORDINATOR REQUIRED TO HANDLE CLIENT’S REQUIREMENTS AND DELIVER A FIRST-CLASS SERVICE ROLE: Customer Service Advisor / Customer Account Coordinator SALARY: £26-33K Depending on Experience and Sector, 24 days hol plus B/H & Workplace Pension LOCATION: Cwmbran area PREVIOUS ROLES MAY HAVE BEEN: Customer Service Advisor, Internal Account Manager, Internal Account Coordinator, Client Care Officer, Service Delivery Supervisor, Customer Service Supervisor, Office Supervisor, Customer Service Coordinator, Administrator YOU WILL HAVE WORKED IN A COMPANY OFFERING SERVICES (rather than products) which may have been in: Plant Hire, Workwear, Laundry Services, Washrooms, Engineering Services, Hygiene Services, Courier Services, Clinical Waste, Transport & Distribution, Waste Management, Recycling, Facilities Management, Pest Control, Buildings Maintenance, Skip Hire or similar CORE DUTIES: Customer Service Advisor / Customer Account Coordinator Booking in service provisions and passing to transport Handling enquiries and complaints in a fast-paced environment in and efficient way Processing new customers Administrating the CRM EXPERIENCE: Customer Service Advisor / Customer Account Coordinator You will have worked in a similar role where you are delivering a service, such as Waste Management, Plant Hire, Washroom services which has a logistical element. You will communicate clearly via the telephone and have a good standard of written English You will be conversant with MS Office and be quick to familiarize yourself with new software systems You will have worked in a role involving customer service and logistics in a service lead operation PREVIOUS ROLES MAY HAVE BEEN: Customer Service Advisor, Internal Account Manager, Internal Account Coordinator, Client Care Officer, Service Delivery Supervisor, Customer Service Supervisor, Office Supervisor, Customer Service Coordinator, Administrator YOU WILL HAVE WORKED IN A COMPANY OFFERING SERVICES (rather than products) which may have been in: Plant Hire, Workwear, Laundry Services, Washrooms, Engineering Services, Hygiene Services, Courier Services, Clinical Waste, Transport & Distribution, Waste Management, Recycling, Facilities Management, Pest Control, Buildings Maintenance, Skip Hire or similar