Air Freight Supervisor– Heathrow Salary: £35-40K DOE Bonus twice a year 22 days annual leave Bank holidays Discounts and perks off shopping, food, travel, entertainment etc Life Insurance Health Insurance Cycle to work scheme Discount off Electric Vehicles Refer a friend or colleague bonus Pension Socials events, team nights out Free food and snacks Free parking Leading global Freight Forwarders with decades of experience transporting goods across the world are expanding their Air Freight Operations department and are seeking an experienced Air Freight Supervisor to join their team. We are seeking an Air Freight Supervisor who is very much hands on with start to finish operations across mainly Imports but also have knowledge of Exports. You will be responsible for mentoring and supporting a team of 3.. The Role • Creating and maintaining customer standard operating procedures • Having a clear financial understanding of each job file(s) within your remit • Having ownership and taking accountability to support the team in delivering operational excellence • Delivering accurate and timely paperwork in relation to the creation and issuance of import documentation • Demonstrating commercial acumen and an in depth understanding of the P&L of a job • Ensuring timely and accurate freighting and invoicing • Managing operational and financial reports, ensuring anomalies are escalated appropriately • Establishing and maintaining strong working relationships with suppliers, airlines & overseas partners/agents Skills Solid freight forwarding experience in airfreight imports and Export Knowledge Familiarity with handling air movements from start to finish. Experience of managing client/customer and carrier relationships with strong verbal and written communication. Experience of overseeing staff in a high-pressure environment Knowledge and experience of customs desirable Cargowise experience highly beneficial. Airfreight Supervisor– Heathrow Salary: £35-40K DOE Bonus twice a year 22 days annual leave Bank holidays Discounts and perks off shopping, food, travel, entertainment etc Life Insurance Health Insurance Cycle to work scheme Discount off Electric Vehicles Refer a friend or colleague bonus Pension Socials events, team nights out Free food and snacks Free parking