Summary
The Quality Control (QC) Officer plays a key role in ensuring that products meet the highest standards of quality and comply with regulatory requirements. The QC Officer is responsible for conducting a variety of quality checks, inspections, and validations within the production environment, while closely collaborating with the Quality Manager. This role requires proactive measures to maintain product quality and safety, along with strict adherence to documentation protocols and established standards.
Who are we?
The Oxford Health Company is an award-winning contract manufacturing business specialising in the food supplement market. Since our incorporation in 2013, we’ve been recognised as one of the Times Top 100 Fastest-Growing Companies in 2023, with an impressive 58% average annual growth over the past three years. Our commitment to excellence has earned us numerous industry-specific accolades, including recent 2024 wins at the Oxfordshire Business Awards in both the Large Business and Green Award categories.
We are a dynamic, entrepreneurial team driven by a mission to become the UK’s leading Food Supplement Manufacturer, both in turnover and service quality. Our success is built on offering expert service and the industry's shortest lead times to new and medium-sized brands with high-value propositions.
Our headquarters and manufacturing facility are located in Bicester, with a second storage warehouse nearby. Since fitting out our state-of-the-art clean rooms and manufacturing facility in 2019, we have continued to invest in our infrastructure to better serve our customers and enhance operational efficiency.
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What will you do?
1. Quality Checks & Documentation
* Complete daily job checklists in the internal IT system to verify quality control tasks.
* Perform real-time documentation verification for processes involving allergens, probiotics, or pet products.
2. Environmental & Hygiene Monitoring
* Conduct ATP and environmental swab testing (daily, weekly, and as required) to assess cleanliness and hygiene levels, in collaboration with Eurofins.
* Verify hand-cleaning procedures, ensuring water temperature meets hygiene standards.
* Conduct weekly GMP checks and report findings to the Quality Manager.
3. Equipment & Process Validation
* Perform and document validation checks for scales, calipers, Pharmatron, friability machines, and other measurement tools.
* Verify metal detector functionality (Fortress and Lomas systems) at required intervals and ensure proper documentation (Job 1020).
4. Batch Release & Non-Conformance Management
* Conduct batch release assessments to ensure all packed products meet quality standards.
* Address non-conformances by opening and managing corrective action tickets with the Quality Team Leader/Manager.
5. Product & Allergen Testing
* Conduct ATP tests and allergen rapid tests for specific product categories (allergens, probiotics, pet products).
* Perform weekly and monthly allergen safety verification through rapid and Eurofins swab tests.
6. Continuous Improvement & Compliance
* Participate in quality and food safety meetings, contributing to process improvements and compliance initiatives.
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What We’re Looking For
* Attention to Detail: Exceptional focus on identifying deviations from standards.
* Observational Skills: Ability to detect cleanliness issues, non-conformances, and areas needing improvement.
* Adaptability: Comfortable working in a fast-paced environment with tight deadlines.
* Continuous Improvement: Embraces opportunities to enhance work processes and product quality.
* Ticket Management: Skilled in effectively managing and resolving tickets related to quality issues.
* Assertiveness: Able to communicate confidently and assertively when addressing errors or deviations.
* Team Player: Demonstrates strong collaboration and communication within a team environment.
* Physical Requirements: Ability to lift up to 25kg as required in the performance of duties.
----------------------------------- Why Join Us?
* Impactful Work: Contribute directly to our business’s growth and success.
* Career Development: Join a rapidly expanding business with opportunities to grow within your role.
* Supportive Team: Work alongside a collaborative, ambitious team.
----------------------------------- How to Apply
Please apply with a CV or any further questions you may have to our Talent Acquisition Director, Alexander Farrimond at