Description It’s not just handling lost property; it’s ensuring each package finds its way home. APC Overnight is the UK’s largest independent delivery network, with more than 100 locations nationwide. Are you ready to play a crucial role in supporting our operations and delivering exceptional service? We’re looking for a detail-oriented Lost Property Officer to join our dedicated team. As a Lost Property Officer, you’ll be an integral part of our small, close-knit team, ensuring that unidentified goods are properly processed and returned to their rightful owners. Your mission? To manage lost property efficiently, with a focus on precision, organisation, and exceptional service. Why Choose APC Overnight? Increased Annual Leave: Enjoy more time off as your service grows with us. Enhanced Maternity Scheme: We support our team members with enhanced maternity benefits. Free Parking: No hassle, just park and start your shift with ease. Mental Health First Aid Access: Prioritise your wellbeing with access to dedicated mental health support. Development and Training Opportunities: We invest in your future with opportunities to enhance your skills and advance your career. Length of Service Awards: We celebrate your loyalty and dedication with special awards as you reach milestones with us. Employee Recognition & Engagement Awards: Your hard work won’t go unnoticed—receive recognition and awards for your outstanding contributions. People-Centric Culture: We prioritise our employees' wellbeing and development, fostering a supportive and inclusive environment. What We’re Looking For: Professional Communicator – A polished telephone manner with the ability to handle enquiries professionally. IT Skills – Proficient in Microsoft Word, Excel, and Outlook, with experience in data entry. Attention to Detail – Meticulous in your work, ensuring that unidentified goods are processed accurately and efficiently. Organisational Skills – Able to manage multiple tasks, prioritise workloads, and ensure smooth operations. Problem-Solving Abilities – Capable of investigating unlabelled goods and resolving issues with creativity and efficiency. Security Awareness – A vigilant approach to safeguarding goods and ensuring their secure handling. Main Responsibilities: Freight Handling : Sorting unidentified (UID) freight, repackaging, and forwarding on when necessary. Investigation : Identifying and labelling unmarked freight, ensuring correct documentation. Customer & Depot Liaison : Communicating with depots and customers regarding unidentified goods. Data Management : Entering information into the UID database with accuracy. General Operational Support : Assisting with warehouse duties and supporting the Lost Property Supervisor. Site Safety : Ensuring the UID area is clean, secure, and compliant with health and safety regulations. Working Hours: Full-time : 37.5 hours per week Work Pattern: Monday to Friday, 9am - 5pm subject to change depending on operational needs What We Offer: Salary : £11.44 per hour Free On-Site Parking : Convenient and stress-free parking for your shifts. Development Opportunities : Ongoing training and career growth opportunities. Supportive Work Environment : Be part of a dedicated team that values precision and professionalism. Location : This role is based within our Essington hub, so you must be able to commute to this area. If you're ready to join a professional team where your organisational skills and attention to detail will make a real difference, we want to hear from you Join us in shaping the future of lost property management at APC Overnight. Ready to Take the Next Step? Apply now and become part of a company that values dedication and service. APC Overnight is an Equal Opportunities Employer, committed to fostering a diverse and inclusive workplace.