Deputy Manager - Julian Charles
40 hours a week working 5 days out of 7
Boundary Outlet, Colne, Lancashire
About Us: The Heart Of Your Home Since 1947. Over this time, we have evolved from a small Lancashire business manufacturing ready-made curtains to a multi-channel retailer. We offer a wide range of beautifully made soft furnishings, including quality bedding, ready-made curtains, luxury cushions, cosy throws and on-trend home decor accessories.
Role Overview: We are looking for an experienced and dynamic Deputy Manager to join our team. The successful candidate will be responsible for overseeing the daily operations of the department, ensuring exceptional customer service, and driving sales performance. This role requires a passion for fashion, excellent leadership skills, and the ability to inspire a team to deliver outstanding results.
Key Responsibilities:
Manage and lead a team of sales assistants, ensuring high levels of motivation and performance.
Drive sales and profitability by meeting and exceeding sales targets.
Maintain high standards of customer service and ensure the team provides a personalised shopping experience.
Monitor stock levels and manage inventory to ensure availability of key products.
Analyse sales figures and KPIs to identify areas for improvement and implement action plans.
Recruit, train, and develop team members to achieve their full potential.
Ensure compliance with company policies and procedures, including health and safety standards.
Qualifications & Experience:
Proven experience as a Deputy Manager/ Supervisor or similar role in a retail environment,
Strong leadership skills with the ability to motivate and manage a team effectively.
Excellent communication and interpersonal skills.
Commercially aware with a strong focus on achieving sales targets and KPIs.
Ability to work under pressure in a fast-paced environment.
Passionate about fashion and delivering exceptional customer service.