Elevate Your Career as an Airtime Billing Manager in Redhill!
Salary: Negotiable
Location: Redhill, Surrey
Permanent, Full-Time
The Role
Are you ready to step into a pivotal role where your expertise can shine? TalentTide is on the hunt for an Airtime Billing Manager who will take the reins of the UK monthly billing cycle. As the heartbeat of the Airtime team, you'll be responsible for all aspects of billing management and monthly reporting. Your leadership will guide the UK Airtime Billing team through day-to-day operations and foster collaboration with internal and group teams.
You'll become the go-to expert on products and services, translating that knowledge into precise billing solutions for customers. Your analytical skills will be key as you produce and analyse airtime reports, supporting senior management and other stakeholders. Additionally, you'll be instrumental in resolving billing and provisioning requests for both internal and external customers.
Key Responsibilities
Team Leadership: Manage and inspire the UK Airtime Billing team, ensuring all activities align with company goals.
Database Oversight: Maintain the accuracy of the airtime billing database and manage third-party systems.
Request Processing: Handle activations, deactivations, and package changes for all services, advising on Early Termination Fees as needed.
Monthly Cycles: Oversee monthly billing cycles, ensuring accurate configuration for billing and tim...