Job Summary
To provide an effective and efficient transport service which delivers and collects items such as laboratory specimens, post, medical records, lab stores, sterile supplies, and transportation vehicles in an empathic and reassuring, timely manner to defined standards while maintaining journey records. The post holder will need to have the ability to effectively communicate with patients, relatives, and health service colleagues. They will also provide a quality service to the patient, their relatives, and carers ensuring safety whilst in the care of QE Facilities.
Main duties of the job
* To undertake driving duties to the required standard subject to appropriate training, driving vehicles carefully with every consideration given to the passenger, any equipment, the vehicle itself, and other road users, and to comply with Road Traffic Legislation.
* It is of primary importance that the speed limit is adhered to in all cases, and that driving is safe and comfortable for all staff members who use this service. All equipment/specimens are transported in a safe and careful manner.
* The post holder will be expected to plan their journeys, considering the routes they should take, to ensure an efficient and effective service.
* The post holder may be required to accommodate longer distance driving as part of contracts, with overnight stays in hotels/bed and breakfasts, in line with driving regulations.
* The post holder will be required to meet deadlines for assisted travel, for example, ferries.
* The post holder is required to undertake daily vehicle checks to ensure that the vehicle is roadworthy; these checks shall include, for example: oil, water, fuel, tyre pressure and tread condition, lights, warning devices, etc.
* Complete a daily VDI report for the vehicle or ensure that where appropriate your crew member has done so before commencing a shift.
* Report defects and deficiencies of the vehicle and equipment and replace all items of vehicle inventory used in accordance with Policies and Procedures.
* To maintain the vehicle and equipment in accordance with the organisation's infection control policy.
* Remove and replace soiled items and equipment in order to maintain sanitary conditions.
* Ensure a vehicle accident pack is kept on board the vehicle at all times and report any vehicle damage in accordance with company policy and procedures.
* Responsible for vehicle upkeep, cleanliness, and maintenance.
* Ensure all safety checks are carried out.
* To operate any communication system supplied/fitted/operated by the Company in accordance with its Policies and Procedures.
* To participate in the QEF driver rota covering shifts and duties as required/directed.
* To undertake all training as required by the Company, to include mandatory training.
* To wear Personal Protective Equipment (Uniform, etc.) as supplied by the Company. This equipment should be kept clean and tidy and worn to the required standard in accordance with the Company's Policies and Procedures.
Person Specification
Experience Essential
* Experience of driving commercial vehicles.
Desirable
* Experience or knowledge of Patient Transport Services & working in an NHS / Health Care Environment.
Knowledge Essential
* Experience & knowledge of Patient Transport Services.
* Strong communication skills, interpersonal skills, and ability to express empathy.
* Route planning skills and knowledge of the local area.
* Ability to respond to traffic problems, re-routing as required to avoid delays in transportation of patients and/or specimens.
* Able to prioritise urgent schedules.
* Knowledge of health & safety regulations and expectations.
* Knowledge/awareness of basic car maintenance.
Desirable
* Manual Handling Skills (movement of patients & equipment).
Driving Licence Essential
* Full UK Driving Licence.
* Basic literacy & numeracy qualifications.
Desirable
* First Aid.
* Basic Vehicle Maintenance.
* Categories C1 & D1 on driving licence.
* Customer Services NVQ.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
QE Facilities
Address
QEF Spire House
Glover Industrial Estate
Washington
NE37 3ES
Employer's website
https://www.qefacilities.co.uk/ #J-18808-Ljbffr