Join to apply for the Housekeeping Assistant - Vita Student role at Vita Student
Location: Birmingham
Hourly Rate: £12
Working Hours: 12 contracted hours per week. Shift patterns vary Monday - Sunday between 10am - 6pm.
Our next-level apartment design offers a variety of studios to suit our residents' lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. We’re expanding our housekeeping team with the appointment of an experienced Housekeeper to deliver a luxury, home-from-home cleaning service for our residents’ studio apartments whilst ensuring our premium site & facilities are maintained to the highest standards.
Responsibilities:
* Provide an exceptional, personalised room cleaning service to residents by ensuring their studios are maintained to a clean, healthy & presentable standard.
* Working towards designated schedules, cleaning duties include but are not exclusive to dusting, sweeping, vacuuming, anti-bacterial cleaning of surfaces and making beds.
* Ensure our facilities are being looked after respectfully by residents & guests.
* Maintain the upkeep of our premium site & facilities.
* Be on hand, delivering solutions to issues or challenges that may arise.
* Be a point of contact for any potential incident or emergency that may occur onsite.
* Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required.
* Using a smart phone / tablet, record & manage each studio clean: each studio clean is to be photographed prior to, and at the end of each clean.
* Report any concerning behaviour of students that could be an indication of welfare concern.
* Monitor cleaning stock levels and communicate needs to the Assistant Residence Manager or Residence Manager. Assist in ordering stock to maintain appropriate inventory.
* Understand and follow "Control of Substances Hazardous to Health” (COSHH) regulations to protect health and safety when using cleaning chemicals.
Professional Experience:
* A well-versed housekeeping professional with experience in large, multi-room residence facilities such as accommodation buildings, hotels or hospitals.
* Technologically astute, with a good understanding of various technology systems and software.
* Good understanding of COSHH regulations and practices.
Personal Characteristics:
* Vita Group operates a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.
* Excellent communication skills in English; multi-lingual skills would be warmly welcomed.
* Adaptability, creativity & positivity.
* Resilience, with an ability to effectively navigate unexpected situations.
* Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
* Flexibility: Our facilities are open to residents 24 hours a day, 365 days a year including all bank holidays, festive & religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate; however, flexibility from our Customer Service Assistants is imperative to ensure continuous service to residents.
Benefits:
* Holidays: 28 days paid holiday including England & Wales Bank Holidays, pro-rata.
* Your Birthday: Employees are encouraged to take their birthday off work.
* Perkbox: Access to a Perkbox account for lifestyle perks.
* Royal London Pension: Vita Group contributes 3% of salary to your pension pot.
* Parties & Events: Annual parties and events to celebrate success.
* Recognition Programmes: Employee recognition through various schemes.
* Career Development: Comprehensive onboarding and professional progression opportunities.
* 24/7 Employee Assistance: Confidential support for personal or work-related issues.
All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks. Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.
Seniority level
Mid-Senior level
Employment type
Part-time
Job function
Management and Manufacturing
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