At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
So, what are you waiting for? Join a Community that cares about you!
More about your role
We are looking for a Property/Operations Manager to come and join our team with the goal of achieving excellence. You will monitor the operational performance of the portfolio you support. You will work closely with your supportive line manager to deliver the client(s) strategy, working to achievable and realistic targets and KPIs as well as performing your line manager duties.
A key part of your role is ensuring that you deliver a first-class customer service experience through your confident communication style and your ability to effectively take ownership of your ‘to-do' list. Furthermore, at Touchstone, we are advocates of ‘continual improvement' and would welcome the opportunity for someone to come in and look to improve our processes and services, streamlining and improving efficiencies where possible.
The Essential Criteria
* Existing experience in Property management
* Experience onboarding new properties
* Working directly with clients and tenants
This role has been evaluated to work from your designated workplace or home address; however, we do require an individual to be based in Glasgow, and you will be required to travel to Edinburgh at least once a month.
More about you
Essentially, this role supports a large portfolio of properties, so you will have experience within a property and/or private rental market, along with the associated legislation. Ideally, you will have considerable experience working within a ‘KPI and target driven environment, with success measured through Operational excellence. Due to the client-focused nature of the role, you will work closely with the wider Touchstone team and have the ability to build strong relationships through your excellent communication skills.
This role supports a busy and fast-moving business; therefore, you will need to work well within this type of environment whilst managing and motivating your team. The ideal person will demonstrate a supportive and innovative approach along with engendering a positive team spirit whilst working under your own initiative.
The benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile; that's why we offer a comprehensive benefits package with each role, yours will include:
* Competitive salary, with a salary review yearly
* Extra perks including huge discounts and offers from shops, cinemas and much more.
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