Description The role calls for a highly motivated individual, preferably with a Fund Services operations background, effective problem solving and communication skills. As a Global Fund Services - Change Strategy Team - Associate in Fund Services you will be given responsibility for delivering high profile project management and data automation change assignments on behalf of the business. You will manage your own project book while being a part of a team of driven individuals. Job responsibilities Leads reviews of functional processes across the Global Fund Services Operations organization to reduce overall operational risk and build a more robust end-to-end process Develops and leverages a digitalisation skillset and a data-centric mindset to identify and execute process improvement Creates outstanding visual and verbal stories to help articulate this journey at all levels of the organization, including securing approval from senior leaders and communicating new processes to operations teams Makes recommendations on how to address identified gaps, as well as implications for team structure, location strategy, functional alignment Builds strong partnerships with Operations, Product and Technology teams to lead, design and deliver high-quality solutions Engages with stakeholders and uses strong interpersonal to challenge the process Manages and owns book of work and ensures to meet project deadlines Required qualifications, capabilities, and skills Previous experience in financial services A commitment to excellence and attention to detail Strong organisational, multi-tasking and prioritization skills Excellent verbal and written communication skills and the ability to succinctly communicate complex issues to audiences at all levels Proactive mind-set, self-motivated, and able to work with high degree of independence Strong Excel and PowerPoint skills Experience with our Intelligent Automation toolkit: Alteryx, Tableau, Xceptor, UiPath Capability of presenting to an Executive Director level audience will be expected Preferred qualifications, capabilities, and skills Experience of working in a project management team is highly desirable A strong knowledge of Fund Accounting would be an advantage A track record of delivering projects making use of Alteryx and Tableau or similar citizen developer tools would be looked on favorably