Housing Scheme Assistant
Hawkhurst
Older People's Housing
Permanent Contract
Part Time
£14,465 (Pro Rata)
One of the largest housing associations in Kent is recruiting for a Housing Scheme Assistant to support the Scheme Manager in the daily running of their older people's housing service in Hawkshurst.
THE ROLE
As a Housing Scheme Assistant, you will work closely with the Scheme Manager to provide high-quality housing management services to residents in the Extra Care Scheme at Bowles Lodge in Hawkhurst.
* Support the Scheme Manager in delivering all aspects of housing management.
* Develop and maintain a varied activities programme to promote tenant engagement.
* Provide a warm and supportive settling-in service for new tenants.
* Conduct regular health and safety and fire checks, ensuring compliance with policies.
* Collaborate with the resident involvement team to help tenants achieve their aspirations.
* Handle safeguarding concerns and maintain professional boundaries.
* Deliver an excellent customer service experience, tailored to individual needs.
THE CANDIDATE
The ideal candidate will have previous experience in a similar role and be passionate about working with older people.
* Confident using Microsoft Office and other ICT systems.
* Skilled in tailoring communication to suit individual needs.
* Proven ability to prioritize workloads and make confident decisions under pressure.
* Motivated, proactive, and solution-oriented.
* Committed to applying equality and diversity in all aspects of service delivery.
THE CONTRACT
* Hours : 21 hours per week
o Tuesday to Friday: 2pm - 6pm
o Saturday: 8am - 1pm
* Salary : £14,465 (Pro Rata) per year, plus benefits.
* Contract : Permanent.
* Additional : Flexibility may be required for training or emergency cover.