An exciting opportunity has arisen for a part-time Administration Assistant to work within Cantley Health Centre. The role involves providing admin support to services and includes being the first point of contact to patients/members of the public visiting the Centre.
The successful applicant will work under the supervision of the Senior Administrator providing administration support for services; receiving initial calls to the service and providing quality support with high level accuracy in the day to day administrative function within the teams.
The post holder will be expected to work using their initiative whilst working in partnership with key agencies. Communication and team working are essential skills to succeed in this role.
We reserve the right to close down this advert early should there be a high number of applicants.
Key Responsibilities:
1. Provide reception cover for the basepoint.
2. Display and maintain high levels of customer service at all times, ensuring all service users have a positive experience at their point of contact.
3. Provide a confidential, quality administrative service to an identified team within the Doncaster Care Group and cover and support other teams as required.
4. Deal with telephone enquiries in a courteous and efficient manner, whilst retaining the ability to remain calm in difficult situations.
5. Prioritise calls requiring immediate attention of the Clinical Team or external agency.
6. Update new referrals on to SystmOne. Maintain current referrals and end referrals where advised to do so.
7. Create and maintain up to date computerised patient records and recall systems on SystmOne.
8. Provide an efficient and timely scanning service to the team in line with records management principles.
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected.
We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.
We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values.
Please view our Strategy using the link below:
Clinical and Organisational Strategy 2023 to 2028
To find out more about working for RDaSH and the fantastic benefits we offer visit our website:
Work with RDaSH
We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:
Allyship Video
The main terms and conditions of service can be found here:
Main Terms and Conditions
This advert closes on Tuesday 31 Dec 2024.
Proud member of the Disability Confident employer scheme
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.
For more details please go to Disability Confident.
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