About Us:
Hexadex Ltd is an employee-owned business, part of the Hexadex Group. We are committed to delivering exceptional customer service and ensuring our internal and external customers' requirements are met through effective service.
The Customer Service Team at our Gainsborough site is responsible for end-to-end customer management. As a Customer Relationship Manager, you will be the key point of contact for incoming business demand for Retrofit and Aftermarket services.
We offer a competitive salary package, including a base salary of around £60,000 per annum, depending on experience.
Responsibilities:
* Ensure all customer requirements are understood and met through effective communication
* Manage all aspects of customer relationships, from initial contact to ongoing support
* Work closely with internal teams to ensure seamless delivery of services
Requirements:
* Proven experience in customer-facing roles, preferably in a similar industry
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
Benefits:
* Ongoing training and development opportunities
* A dynamic and supportive work environment
* The chance to work with a talented and dedicated team
Please note that these benefits are subject to change and may not be exhaustive.