Medical Secretary - Burgess Road Surgery
To deal with patient enquiries, exercising initiative with regard to action necessary. The GPs however must make judgement regarding the nature of any case.
To ensure patients are referred as per the GP request using the ERS referral system.
To prioritise all correspondence.
To type from audio all letters as required.
To ensure effective communication within the secretarial team.
To communicate and liaise between all disciplines of staff.
To help and support colleagues as required, including cover for annual leave and sickness.
To use the computer on a daily basis to type and save all correspondence using the Practice clinical system.
To use “Word” software for any miscellaneous typing as required.
Scan all correspondence on to the Practice clinical system using read codes where appropriate and to log all referrals.
Arrange appointments as requested and take messages when appropriate. Deal with any telephone enquiries and always answer the telephone with a polite and professional manner.
Perform any reasonable administrative tasks as requested.
Maintain any personal correspondence files as required by the Practice.
To assist in the cancellation of surgeries due to sickness etc by contacting patients and to re-appoint either by letter or telephone.
To be able to open and close the Surgery as required.
Burgess Road Surgery, 357a Burgess Road, Southampton, Hampshire.
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