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Title of job: Executive Assistant to the CEO
Location: Hybrid working between home and head office in Royston
Hours: 37 hours per week
Contract: Permanent Full-Time
Reports to: CEO
Company information:
NESSIE IN ED CIC aims to provide support for children and young people's emotional and mental health by providing a range of therapeutic services; being based in educational settings; supporting families; supporting staff and linking closely with other services and the national agenda.
We are a people first, not for profit organisation who value diversity.
Purpose:
Nessie has grown by 210% over the last two years and service demand is increasing. This exciting role at a time of growth offers an exceptional opportunity to make a big difference to the smooth-running and strategic development of this impact driven organisation, and for the right person will lead to further career development in a senior leadership role.
Overview:
You will be the first point of contact with a wide range of stakeholders including the operations team, trustees and senior executives from external organisations, therefore you will need to uphold high standards of professionalism, be detailed oriented and extremely organised. You will also be in charge of data processing including Subject Access Requests (SARS) and Data Risk Audits. Strong administrative and data handling skills are essential, together with an enthusiastic and flexible approach to work, good interpersonal skills and a genuine passion and drive to make a difference to the children and young people and their families.
Reporting to:
Chief Executive Officer of Nessie, working alongside a dynamic Operations Team.
Main duties and responsibilities
* Supporting the CEO and Operations Team with administration and project-management tasks including, but not restricted to, streamlining administrative processes and procedures, assembling reports and assisting with tender applications.
* Critically evaluate business processes to ensure they are efficient. Identify weaknesses and develop and create improvements.
* The compilation, analysis and presentation of data sets to demonstrate measurable impact.
* Production of in-depth management information, reporting and dashboards using excel, power BI etc
* Work closely with colleagues across the organisation to ensure deadline driven work set by the CEO is completed on time.
* Provide direct executive support to the CEO prioritising commitments based on business importance, and ensuring smooth day-to-day operations by coordinating schedules with internal and external stakeholders.
* Working with the CEO to help identify and develop prospective strategic business opportunities that complement current services which contribute to the achievement of organisational objectives.
* Liaising with the Operations Team on publicity and promotion.
* When other staff are away from the office, responding to phone and email enquiries, adhering to established policies at all times.
* Assisting with hosting larger events when needed.
* Attending and overseeing admin for staff meetings.
* Supporting the company secretary with administration and coordination of Board Meetings.
* Undertaking any other duties as may reasonably be expected.
General:
* To contribute to the development of best practice within the service.
* To maintain up-to-date knowledge of legislation, national and local policies and procedures in relation to Mental Health and Primary Care Services.
* All employees have a duty and responsibility for their own health and safety and the health of safety of colleagues, patients and the general public.
* All employees have a responsibility and a legal obligation to ensure that information processed for both patients and staff is kept accurate, confidential, secure and in line with the Data Protection Act (1998) and Security and Confidentiality Policies.
* It is the responsibility of all staff that they do not abuse their official position for personal gain, to seek the advantage of further private business or other interests in the course of their official duties.
* It will be the duty of every employee while at work to take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts or omissions at work.
The duties and responsibilities listed above describe the post as it is at present. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
What you will need to succeed in this role
* Well organised and able to work to tight deadlines, with the ability to work unsupervised, multi-task and prioritise a varied workload.
* Personable and able to create good working relationships easily, with the ability to organise others when necessary.
* Ability to manage and have professional relationships with senior members of the team.
* Excellent communication skills, diplomacy, interpersonal skills and written skills.
* Proven ability to maintain confidentiality and discretion.
* Proven success in a data handling role.
* Experience of working with and manipulating data sets whilst working towards the highest level of data accuracy.
* A strong understanding of each of the data handling principles.
* Enthusiastic, self-motivated with sound judgement and an ability to use initiative and problem solve.
* Solution focused with an attitude of continuous innovation and improvement.
* Experience in establishing strong relationships across a range of stakeholders, with a focus on interdepartmental communication.
* Highly skilled in the use of Excel, Outlook, PowerPoint, Teams. Good experience with data processing and CRM platforms.
Professional Development
Nessie is committed to supporting their staff with ongoing learning, development and career development.
Criminal Records Bureau
Please note that additional information referring to the Criminal records Bureau is in the guidance notes on the application form. If you are invited to an interview, you will receive more information.
There will be a three-month probationary period when the appointment will be reviewed by a panel drawn from the Board.
Company Benefits
* Flexible, Hybrid Working Model
* Family Friendly Policies
* Employee Assistance Program
* Life Insurance
* Company Laptop and Phone
How to apply
We are committed to equality and diversity and welcome applications from any individual who meets the job description and is interested in joining our organisation.
Please complete the job application available on our website: Work with us - Nessie
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