Customer Liaison Officer 6 month contract
We are partnering with a cradle to grave project delivery partner specialising in planning, commercial and project management. Due to continued growth in their team, they are seeking a Customer Liaison Officer to aid with their development in Tottenham, London.
Responsibilities
Customer Communication:
Act as the primary contact for customer inquiries and concerns, ensuring clear and efficient communication.
Relationship Management:
Build and maintain strong relationships with customers to promote loyalty and retention.
Collaboration with Teams:
Collaborate with internal teams to ensure customer requirements are understood and met.
Issue Resolution:
Monitor customer feedback and proactively address issues or complaints to ensure satisfaction.
Reporting:
Provide regular updates to management on customer interactions and service performance.
Requirements
Full, clean UK driving license (essential).
<...