My client are a retailer specialising in fitness equipment and accessories. They offer a wide range of products such as exercise machines, weights, gym accessories, and other fitness-related items. They cater to individuals and businesses looking to set up home or commercial gyms and are looking for a Store Manager to help manage the team at their brand newBirmingham showroom.
As a key member of the UK Retail Management team, your role involves proficiently overseeing the daily operations of the store and effectively managing the Retail Sales Team. Your enthusiasm and motivation, coupled with a sales-oriented mindset, are essential as you strive to surpass sales targets.
Your responsibilities extend to overseeing the entire in-store customer experience, you will collaborate with the Retail Management Team to ensure smooth operational workflows. Leading the ambassadors, your focus is on establishing an optimal team structure and ensuring thorough training to deliver an exceptional customer experience.
Achieve and surpass sales and profitability goals
Take ownership of the customer journey and maintain a positive in-store experience
Adapt store layout based on seasonal/shop development demands
Execute footfall activities such as product demonstrations and price promotions
Plan and manage resources, including recruitment, onboarding, and continuous development
Motivate and inspire the team for continuous growth and development
Set and achieve team and store KPIs related to sales and profitability
Ensure optimal in-store stock levels, maintenance, and regular stock takes
Provide regular reports to the management team (monthly, weekly, and daily updates)
Ensure health and safety of customers, visitors, and colleagues in the retail environment
Attend and contribute to Retail and SMTC meetings
Serve as a dynamic, influential, and motivating retail leader
Proficient in using MS Office, email, VOIP telephone system, and PC-based back office systems
Demonstrate strong people management skills
Capable of enhancing performance through coaching and mentoring
For the right candidate, the base salary is £30K +£10-15K OTE uncapped + 50% store discount.