An established and growing Driver and Fleet safety systems technology business are currently looking to recruit a Technical Service Delivery Manager who has experience within the Telematics / Fleet Management Solutions or similar sector.
Technical Service Delivery Manager main responsibilities will include:
Taking full accountability for service delivery performance, meeting customer expectations, and driving future demand
Maintain high performance levels for service-related processes, and implement improvement activities wherever necessary
Initiate, own and drive relevant services related to large/multinational fleets, signature accounts to ensure customer satisfaction by ensuring that
The customer gets the most out of their solution
Validating correct functional of implemented use cases.
Identifying additional customer requirements
Su...