North Cumbria Integrated Care NHS Foundation Trust
This role is to support the Collaborative Personal Assistant to provide a comprehensive administrative service to the management team. Undertake the full range of secretarial duties, including transcribing and typing up of minutes, copy and audio typing, filing, photocopying, diary maintenance, arranging meetings, management of agenda, and action logs.
Main duties of the job
* Responsible for managing own workload using own initiative to prioritise workload and make decisions on a daily basis under the supervision of the Collaborative PA. Working within a highly confidential environment, provide and receive sensitive information.
* To act as one of the first points of contact for the collaborative, acting with initiative and using tact in responding to enquiries and correspondence and prioritising as appropriate.
* To arrange meetings, providing effective administration, including preparation of agendas, reports, minutes, dissemination of information and other follow up of actions.
* Assist colleagues in the processing of high workload demands.
* Support the Collaborative PA and participate in non-routine activities answering queries, progress chasing, task-related problem solving.
* Extract information from internet/e-mails as necessary and circulate.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
* Being a clinically led organisation
* Quality and safety at the heart of our Trust
* A positive patient experience every time
* A great place to work
* Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Skills
* Ability to deal with information sensitively and confidentially.
* Good communication skills both written and verbal.
* Ability to work both independently and as part of a team.
* Ability to prioritise work unsupervised and meet tight deadlines.
* Ability to deliver high quality service and maintain a high standard of work.
* Ability to work under pressure.
* Willingness and ability to learn new skills.
* Problem solving and ability to multi-task.
Experience
* Experience of organising and facilitating meetings.
* Experience of diary management.
* Previous administrative experience within NHS.
Knowledge
* Knowledge of secretarial or administrative procedures and systems.
* Good working knowledge of Microsoft Office applications including Word, Excel, PowerPoint and Teams.
* Knowledge of NHS guidelines.
Qualifications
* NVQ3 administration or relevant experience.
* Minimum GCSE qualification in English Language or equivalent.
* RSA II word processing or equivalent.
* ECDL or equivalent.
Personal Circumstances
* Enthusiastic and highly motivated, reliable, team player.
Other Requirements
* Ability to adapt to changing circumstances and priorities.
* Flexible approach to working patterns.
* Promote equality and diversity.
* Ability to travel between sites.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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