Job title: Fire Alarm Engineer
Function: Fire
Location: Field based
Reports to: Service Manager (North/South)
Responsible for staff: N/A
About our business:
JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers an end-to-end, on-premise, machine supply and breakdown service proposition under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers.
When you join the JLA family, you'll also gain access to an extensive benefits package.
We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App, plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.
To offer financial support, we provide life assurance coverage, company sick pay, and a company pension scheme, alongside a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We pride ourselves on offering a healthy work-life balance, providing 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We appreciate you and invest in your success, with a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. Through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!
Role overview:
Safety systems maintenance engineer including reactive calls.
Key tasks:
* Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job).
* Part of the OOH call out rota.
* To carry enhanced van stock to achieve high 1st fix rate.
* Responsible for van stock in the same manner as level 1 and 2.
Service Delivery:
* Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance.
Managing Risk:
* Awareness of your operational and regulation risks which may impede your operations.
* Responsibility for reporting to your line manager any risk which may impact the business.
Managing Health & Safety:
* Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements.
* Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set.
Criteria:
Essential (attributes required for candidate to be considered):
* Good understanding of safety systems.
* Understanding of relevant BS to task.
* Able to fault find and rectify.
Experience (what you have done):
Personal qualities (the way you think and act):
* Good customer service skills.
* Ability to communicate clearly.
* Able to use own initiative.
Qualifications:
* Asbestos Training
* FIA Foundation
* FIA Environmental
* FIA H&S
* PAT Testing
* BFC Extinguishers
* Part P Electrical
* FIA Maintenance Unit
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