Job summary RCHT NHS Trust Electronic Patient Record (EPR) Programme, eCare, will underpin everything we do for our patients, our people, and our communities, as well as creating a working environment renowned for excellence and innovation that enables our staff to deliver safe and compassionate care every day. We have 7 vacancies available; 3 x 11 month Fixed Term Contracts ending 31/01/2026 and 4 x 13 month posts ending 31/03/2026. Exact duration of contract is dependent on actual start date of successful candidates but the Fixed Term contracts will terminate on the end dates outlined here. Secondments will be considered from RCHT candidates who must seek approval from their line manager before applying. If a secondment is not an option, RCHT candidates must be willing to convert to a FTC We are seeking a highly motivated individuals with proven IT application training experience and communication skills who will be delivering a curriculum of relevant and effective training courses to learners. The successful candidates will be delivering quality, consistent and professional IT training to staff in both clinical and non-clinical applications. Main duties of the job Experience of using the Patient Administration System (PAS) Experience of using eNotes, Maxims and other clinical systems Experience of pc applications (Microsoft) Experience of using NHS Clinical or Business applications Good general understanding of technology Proven customer care skills Proven communications skills Excellent team player Copes well in a busy environment Experience user of MS office applications About us Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael's Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region. The Trust employs 5,000 staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods. The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally. We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community. Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career. Date posted 24 January 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year pa pro rata Contract Fixed term Duration 11 months Working pattern Full-time, Job share, Flexible working Reference number 156-6956048 Job locations Royal Cornwall Hospital Kedhlow Building, Treliske Truro TR1 3LQ Job description Job responsibilities The trainer will have excellent knowledge and extensive use of both clinical patient administration systems and Microsoft Office products. Working with members of the training team, the successful candidate will be delivering quality, consistent and professional IT training to staff in both clinical and non-clinical applications. You will also be responsible for helping review training plans, course support materials, end user guides, as well as developing innovative ways of delivery and engaging learners. PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK For further information please visit: https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation We reserve the right to close this advert early. We may be able to offer flexible working. Please discuss at interview. We may be able to offer sponsorship but this is not guaranteed. Job description Job responsibilities The trainer will have excellent knowledge and extensive use of both clinical patient administration systems and Microsoft Office products. Working with members of the training team, the successful candidate will be delivering quality, consistent and professional IT training to staff in both clinical and non-clinical applications. You will also be responsible for helping review training plans, course support materials, end user guides, as well as developing innovative ways of delivery and engaging learners. PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK For further information please visit: https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation We reserve the right to close this advert early. We may be able to offer flexible working. Please discuss at interview. We may be able to offer sponsorship but this is not guaranteed. Person Specification Experience Essential PAS and or NHS experience Desirable Informal coaching or training experience Experience of writing training materials, lesson planning experience Awareness of IT issues. Qualifications Essential Diploma or equivalent hands on IT Training experience Desirable IT qualification Practical / Intellectual Skills Essential Confident with Microsoft Office Good communication skills Professional attitude Desirable Knowledge of NHS Mail Additional Information Essential Must be prepared to work outside normal office hours including evenings & weekends as required. Willing to work at all training sites throughout Cornwall Willing to travel, attend training and willing to drive to deliver training throughout the Health Community 3 or 4 days in every week as required Use of VDU equipment on a daily basis often for prolonged periods of time Smart appearance Will often have to carry presentation equipment and laptops to training venues Disposition / Adjustments / Attitude Essential Patient, calm, organised, flexible, adaptable, team player, able to think on their feet in a classroom situation Able to work unsupervised, able to make decisions related to classroom management and course deliver Able to work accurately in often distracting environments Desirable Awareness of NHS health and safety policy Person Specification Experience Essential PAS and or NHS experience Desirable Informal coaching or training experience Experience of writing training materials, lesson planning experience Awareness of IT issues. Qualifications Essential Diploma or equivalent hands on IT Training experience Desirable IT qualification Practical / Intellectual Skills Essential Confident with Microsoft Office Good communication skills Professional attitude Desirable Knowledge of NHS Mail Additional Information Essential Must be prepared to work outside normal office hours including evenings & weekends as required. Willing to work at all training sites throughout Cornwall Willing to travel, attend training and willing to drive to deliver training throughout the Health Community 3 or 4 days in every week as required Use of VDU equipment on a daily basis often for prolonged periods of time Smart appearance Will often have to carry presentation equipment and laptops to training venues Disposition / Adjustments / Attitude Essential Patient, calm, organised, flexible, adaptable, team player, able to think on their feet in a classroom situation Able to work unsupervised, able to make decisions related to classroom management and course deliver Able to work accurately in often distracting environments Desirable Awareness of NHS health and safety policy Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Royal Cornwall Hospitals Trust Address Royal Cornwall Hospital Kedhlow Building, Treliske Truro TR1 3LQ Employer's website https://www.royalcornwall.nhs.uk/ (Opens in a new tab)