We have a fantastic new opportunity for an Engineer Operations Manager to join a friendly, reputable, and established business. This is a hands-on role, where you will look after the workforce in the engineering team, currently around 60 people, some employed, some sub-contractors and franchisees.
The main focus in this position is the well-being and care of the engineering workforce who are spread throughout the UK to ensure they have everything they need to be able to carry out their work while being happy and motivated members of the overall company.
You will need to be an engaging leader, someone who has experience of being a gas engineer would be ideal. Day to day your role will consist of:
1. Leading and engaging the team, identifying training needs, driving behaviours
2. Implement processes to monitor quality and efficiency
3. Be a technical expert in gas legislation and Health Safety requirements
4. Accountable for engineers P&L
5. Drive customer satisfaction through best working practices and engagement with other departments
6. Develop and maintain strong relationships with the engineers and sub-contractors and work collaboratively to onboard new team members and champion people for development opportunities.
7. Work with your team to provide day-to-day technical support if needed
Why you should apply:
This is a new role that has been created due to growth which is always a nice place to start and shows the company's commitment to service and staff welfare through positive management and leadership. You will be part of the senior leadership team and have real input into the company, working alongside a strong existing team of Head of Service Delivery, Scheduling Manager, Compliance, and HR to shape the future, a very exciting place to be.
What we're looking for:
You will need to be an engaging leader, someone who removes barriers and finds solutions. You will be an excellent communicator and have the ability to bring a team together who work individually in their own areas of the UK. This could be running regional meetings and get-togethers, taking the time to get out and know your team, and looking at strengths and gaps, whilst keeping a commercial focus. You will need good experience of working with Gas, so maybe you have been an engineer in the past or are one now who has some management responsibilities but you are looking for a full management role.
You will need a driving licence for this role as there will be some UK travel involved.
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