About Us
SSP is a leading operator of food and beverage outlets in travel locations worldwide, with c.42,000 colleagues in over 600 locations across 37 countries. We operate sit-down and quick service restaurants, cafes, lounges and food-led convenience stores, principally in airports and train stations, with a portfolio of around 550 international, national and local brands.
These include our own brands Upper Crust, Millie's Cookies etc. as well as franchise brands such as M&S, Starbucks and Burger King.
About the Role
* To utilise the “in-house” Artisan team as much as possible to reduce exposure to external contractor costs.
* Ensure KPIs for logged jobs are met
* Keep up to date records on the progress of each job including Materials, Hotels, Subsistence, Overtime and Milage records and provide regular management records weekly and monthly
* Ensure the team act professionally at all times and are up to date with necessary training, externally and internally to keep accreditation and minimum safe standards of competency
* Manage renewal of Passes and Permits at Airports and Annual Generic RAMS at Railway Stations
* Keep up to date records on compliance such as PPE / Vehicle / Tool and Workshop checks
* Ensure in house CAFM system is kept up to date and reconciled with correct information
* Liaise with Maintenance Managers on larger projects and “Project Refresh”
* Install an audit process – where individuals work can be validated and confirmed as complete to acceptable standard to ensure we are getting value for money.
* Provide technical advice when required to HD staff tp improve knowledge and cross – functional learning
Key working relationships
* To report to Head of Maintenance
* Maintenance Managers H&S Teams in external businesses in Rail and Air
* Operations Managers
* Operations Directors
* Project Managers
To be successful in this role you will need:
Essential:
* In depth knowledge of Construction inclusive of basic electrics and M&E.
* A good understanding of General Maintenance Activities.
* Good Geographical knowledge of the country and understanding of implications / issues influencing travel & journey time.
* Knowledge of the factors leading to successful outcomes (such as achieving a First Time Fix) ability to discuss at a technical level with Operatives Work Around to solutions.
* Good working knowledge of a retail business.
* Plans and carries out activities in an orderly and structured way.
* Team worker – actively helps and supports others to achieve team and business goals
Desirable:
* In depth knowledge of business systems. i.e. Lynx, Trade-Simple, Micros, Power BI, SAP
* Ability to adapt and learn to CAFM systems
* Understanding of H&S with NEBOSH or IOSH qualification
* Specialist Environment experience working with high security environments
* Experience of managing internal teams across a geographical region / territory
* Excel knowledge
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