An exciting opportunity with a growing Commercial Insurance Brokerage in Derby for a Claims Handler. They've built up a great team and they are now looking for someone to work directly alongside the Claims Manager on more technical losses. This is a great role with a reputable independent broker who are expanding their Claims department to assist a selection of new clients they've secured over the past 12 months. Daily Responsibilities: Taking first notification of loss for a range of commercial claims Losses include Motor, Property, Liabilities, PI and Business Interruption You will play an important role in the day-to-day handling of commercial insurance claims for a range of clients, ensuring a smooth transition through the process You will liaise with insurers to ensure effective claims outcome and smooth handling of the claims in a professional manor Maintaining of all claims records aligned with the companys best practices and SLAs Work closely with the Claims Manager to deliver consistently high levels of service Preparation of claims reports for review and renewal client meetings Handling complaints in line with our company complaints policy Support other needs of the business as required from time to time Required Skills: Previous claims handling experience is essential Good communication skills and ability to work in a fast-paced and dynamic environment Passionate approach to the delivery of market leading customer service Experience with Acturis is desirable, however full training will be provided Experience is using MS Excel, Word, and Outlook Salary for the role range from £27,000 to £32,000, plus 25 days holiday (rising with service), pension, monthly bonus of £300pm and free on-site parking. You will be provided with excellent training and full support towards the Cert CII qualifications. ADZN1_UKTJ