Senior Client Onboarding Specialist, REMOTE/ Hybrid – C-4 Analytics
C-4 Analytics is a fast-growing, private, full-service digital marketing company that excels at helping automotive dealerships increase sales, increase market share, and lower cost per acquisition. We are currently hiring for a Senior Client Onboarding Specialist as we look to expand our team and support our growing roster of local and national clients.
Work Options:
* Remote: We support remote work arrangements, allowing you to work from the comfort of your own home or any location that enhances your productivity.
* Hybrid: For those who prefer a balance between office and remote work, we offer a hybrid model.
* We place a high value on local candidates and are open to considering individuals who have exceptional experience for remote opportunities.
If you are unable to complete this application due to a disability, contact this employer to ask for accommodation or an alternative application process.
Compensation:
We offer a competitive compensation commensurate with experience and qualifications. The starting annual on-target earning for this position is $85,000.00. The final salary will be determined based on factors such as skills, knowledge, and demonstrated expertise. Please note that the stated salary range is flexible and negotiable based on individual qualifications and fit for the role.
Working at C-4 Analytics:
We provide our employees with a range of benefits, including career development programs, unlimited paid time off, and additional perks.
Who We're Looking For:
As Senior Client Onboarding Specialist at C-4 Analytics, you will manage, execute, and ensure a successful kick-off process for new clients. You'll work closely with the Associate Vice President to strategize and enhance our onboarding process to ensure client satisfaction.
A day in the life of a Senior Client Onboarding Specialist:
* Be the first voice for new clients as they join C-4 Analytics.
* Support all new client actions with Phase 1 tasks including welcome calls/emails, scheduling and coordinating kick-off calls, and developing kick-off materials.
* Work closely with the Associate Vice President of Client Onboarding & Success to support and deliver strategic media plans to clients.
* Ensure clients experience a smooth transfer from Phase 1 of onboarding to Phase 2 of producing and executing customized digital marketing strategies.
* Develop strong relationships with the Sales team to gather appropriate background information for seamless transitions.
* Provide support to the Onboarding team on client presentations.
* Manage all aspects of digital marketing campaigns from setup to reporting.
* Create client-facing monthly reports on all aspects of C-4 Analytics campaigns.
What you’ll need to succeed:
* 2+ years of experience within the automotive industry.
* 5+ years of client management experience, including at least 1 year working as an Onboarding Specialist or Account Lead.
* Bachelor's Degree in Business Administration or a related degree / equivalent relevant industry experience.
* Certifications in Google Analytics, Google Ads, Bing Ads, and Facebook Blueprint.
* Expert in Local SEO.
* Excellent written and verbal communication skills.
* Demonstrated time management and project management skills.
More About C-4 Analytics:
C-4 Analytics takes the guesswork out of advertising. We provide real value to our clients because we really value them as partners.
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