About Us Hightown is a charitable housing association operating principally in Hertfordshire, Berkshire and Buckinghamshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support. We currently manage over 9,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of £120 million and a development programme that will deliver over 500 new affordable homes each year. About the Role We currently have an opportunity for a part time Repairs Coordinator at our Head Office in Hemel Hempstead. This will be 21 hours per week working Wednesday, Thursday and Friday. As a Repairs Coordinator you will be responsible for the provision of a professional customer focused front line service for Hightown's internal and external customers in the delivery of the responsive repairs service. The successful candidate will take repairs requests from residents and site staff, place orders with approved contractors, update the property database and assist with the processing of contractors invoices. You will be self motivated with a commitment to improving our services and working collaboratively with colleagues. Th Benefits We offer a range of benefits which include: Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service £16,272 pa for a 21 hour a week contract Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus on top of your basic salary Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Ongoing professional development and support to deliver outstanding services Workplace pension scheme and life assurance of three times your annual salary Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us Friendly and supportive team environment Employee assistance helpline Well-equipped on-site gym Closing date: Sunday 8th December 2024 Interview date: Monday 16th December 2024 We are an Equal Opportunities & Disability Confident Employer. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search