Regional Dealer Principal - Greater London & South-East England
Location: Dunstable, GB, LU5 4QF
Position Type: Professional
Regional Dealer Principal – Greater London & South-East England
Competitive salary with performance-based bonuses
Location: Head-Office location is Chiltern.
The ideal candidate will be within commuting distance of either of these locations.
To manage the overall performance of the Renault Trucks wholly-owned operations adhering to the Volvo Group culture and accepted behaviours.
Success in this position means reaching high levels of employee engagement, high customer satisfaction and leading financial performance.
This role reports directly to the Managing Director of Renault Trucks UK & Ireland and is a key member of the Retail & Contract Hire leadership team. It involves close collaboration with Retail and Fleet customers, as well as with internal functions at both the local and market levels. The position holds decision-making authority in line with AB Volvo's authorisation guidelines for the role.
Key Responsibilities/Accountabilities
* Implement brand and group strategies, actions and tools to support an effective and efficient business.
* Achieve the business plan objectives for new truck sales, workshop, parts sales and extended offerings.
* Contribute, as required, to the production of established business reports in line with Market company requests.
* Responsible for the adherence of your Dealers and support functions to operating standards of safety and compliance.
* Set and communicate appropriate established key performance indicators to monitor the truck centre performance, initiate action and follow-up results to drive continuous improvements.
* Manage and drive Renault CAT (Customer Action Team) and CRM activities to optimise business development opportunities and improvements in customer satisfaction and services.
* Manage local customer campaigns and events with the support of local and market Marcoms.
* Contribute to our ambition to become a true customer-centric company.
* Be an inclusive and inspiring leader and act as a role model.
* Manage and develop operations and use resources efficiently through leadership driven by Volvo Group values.
* Demonstrate leadership across all managerial responsibilities utilising tools such as Touchpoint and Glint to support this.
Who are you?
* Preferred educational and/or training qualifications and experience
o Degree level qualification preferably in a business or engineering related subject or equivalent relevant experience.
o Significant experience or formal training in leadership, communication and people skills is essential.
o Demonstrating a high level of competence in each of the Volvo Group Leadership competencies.
Preferred experience and knowledge
* Excellent communicator with a real talent for understanding different perspectives.
* Tangible results in leading teams to success through people engagement.
* Demonstrable customer-centric approach and an ability to cultivate this mindset across all teams.
* Broad generalist profile capable of understanding key business metrics and what needs to be actioned to deliver profit and cash flow.
* Strong understanding of the retail business environment with extensive experience in retail sales operations management.
* Interest in the commercial vehicle industry.
* Able to demonstrate a clear vision, global mindset and successful people & culture leadership.
What Renault Trucks Can offer you:
* Company car scheme: (choice between EV and Hybrid models).
* Pension scheme: Matched up to 10% of your salary, including death in service cover.
* Regular health assessments (every two years for under 50, annually for 50+).
* Medical Insurance: Medical insurance coverage is provided by Bupa.
* Employee Assistance Programme: Take advantage of our wellness, mindfulness, and counselling services to support your overall well-being.
* Generous holiday allowance: Start with 25 days and watch it grow to 30 days with length of service, plus bank holidays.
* Group Income Protection – Carry on receiving a proportion of salary if sick pay runs out and unable to work due to long-term illness or injury.
* Fitness perks: Access MyGymDiscounts and MyActiveDiscounts.
* Enhanced family-friendly policies: We value work-life balance and offer enhanced family-friendly policies, including maternity leave with 6 months full pay and 6 months half pay, as well as 5-week paternity leave.
Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.
Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.
Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.
Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.
If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.
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