About the job
In this role, you will work across West Sussex to provide practical support to various teams, enabling them to deliver high-quality service to our tenants and clients, including Gypsy and Travellers and resettled refugees.
Any given day can often feel quite different from the next! There will be some key responsibilities likely to feature in this role, including:
1. Being the essential contact point for the sites, taking on the important responsibility of undertaking or overseeing repairs and maintenance, managing, and upholding tenancy agreements, and engaging in regular communication with tenants and customers.
2. Offering valuable advice and assistance or connect them to other vital community services, coordinate arrivals and departures—including utilities and meter readings—and diligently maintain accurate written and financial records.
3. The role is physically active, requiring regular walking inspections, and carrying out other physical work such as green space maintenance, minor repairs, waste clearance, boundary maintenance etc, and to work outside in inclement weather.
Through joining our motivated, public value-focussed, specialist team, you can enjoy a purposeful career and contribute to the delivery of vital services to West Sussex's residents.
We would love to hear from you if you have:
4. A genuine willingness and capability to engage in physical duties and tasks, adhering to safe systems of work, while diligently completing and recording activities, including thorough risk assessments.
5. Excellent time management skills and a strong background in thriving within a dynamic environment filled with frequent interruptions.
6. Personal resilience, tenacity and empathy when managing sometimes challenging and demanding behaviours from others.
7. Experience demonstrating confidence and good judgment in dealing with challenging situations.
8. A full and current UK driving licence.
For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.
Rewards and Benefits
We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.
A laptop and mobile will be supplied if applicable to your role. You will benefit from 25 days annual leave, rising to 28 days after 5 years’ service plus the opportunity to buy additional leave and an excellent
A range of discounts give our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform.
For more information about the wide variety of benefits you can take advantage of please visit our Rewards and Benefits page.