EP Team is a specialist solution provider to events, venues and stadia market. Providing bespoke products & services including technology, logistics, soft services and consultancy, the business is expanding its team due to continued growth and development.
Role Purpose
We are seeking an experienced Senior Operations Manager with a strong background in event planning, temporary traffic management, and parking solutions within greenfield sites. This senior role will involve taking responsibility for the planning and execution of multiple operations and special consultation projects across the United Kingdom.
You will be focused on service excellence to ensure client and customer satisfaction, alongside ensuring compliance with health and safety regulations and best practices. Additionally, your role will involve utilising CAD mapping to support operational planning and logistics.
The ideal candidate will excel in an outdoor, fast-paced environment, thriving in the dynamic nature of this sector. You will take pride in delivering exceptional service and will be comfortable with the regular requirement of weekend working, especially during the Spring and Summer months, when event schedules are at their busiest.
Key Responsibilities:
Lead the planning and execution of multiple operations and special consultation projects of varying sizes across the United Kingdom with occasional work in Ireland
Develop and oversee temporary traffic management and parking solutions for greenfield sites.
Utilise CAD mapping to produce detailed and precise site layouts and operational plans.
Collaborate with Operations Managers to ensure seamless coordination across teams.
Ensure the delivery of service excellence, driving client and customer satisfaction at every stage of the event process.
Maintain health & safety compliance and enforce industry best practices throughout operations
Devise and implement operational strategies to optimise resource use and efficiency
Lead, mentor, and develop junior team members to foster team growth and succession planning.
About You:
Hold a Lantra Traffic Management qualification to level M6 & M7
Proven experience in event operations, traffic management, and parking solutions.
Strong expertise in CAD mapping for operational planning and site logistics.
Excellent project management skills with the ability to manage multiple events and operations simultaneously.
Deep knowledge of health & safety compliance and best practices within event operations.
A strategic thinker with strong leadership, problem-solving, and decision-making abilities.
Proven ability to deliver exceptional service and maintain high client satisfaction.
Strong communication skills with the ability to build and maintain relationships with internal and external stakeholders.
Ability to thrive in a fast-paced, dynamic environment and work effectively in outdoor settings.
Flexibility for weekend working—particularly during the Spring and Summer periods—as this is a regular requirement
A drivers license is essential and able to travel to Crick, Northamptonshire NN6 7DU on a daily basis.
If you’re ready to take the next step in your career in a hands-in, impactful role, apply now and become part of a team dedicated to delivering exceptional event experience!
Hours per week: 45
Salary Range: £40,000-£55,000 depending on experience
Closing Date 7th April 2024
To apply please submit your CV with a covering letter to hr@epteam.co.uk