Optimise by Recruitment is delighted to be working with a leading power generation service provider.
This company is one of the UK’s top power generation service providers, offering expert support across generator sales, hire, maintenance, and repair. They are dedicated to delivering reliable power solutions for a wide range of industries, from large-scale projects to emergency power needs. With a customer-focused approach and innovative solutions, they have built a strong reputation as a trusted partner in the industry.
The company is seeking a proactive and detail-oriented Hire Desk Controller to join their dynamic team. This role serves as the central point of contact for equipment hire operations, ensuring seamless coordination between customers, internal teams, and logistics. You will play a key role in maintaining customer satisfaction and operational efficiency while upholding the company’s high standards of service excellence.
This is a fantastic opportunity for someone with strong administrative skills, exceptional attention to detail, and a passion for delivering outstanding customer service to thrive in a fast-paced and rewarding environment.
Key Responsibilities
* Oversee the entire equipment hire process, from handling customer inquiries and booking orders to scheduling delivery and collection.
* Act as the primary point of contact, providing professional and friendly assistance while addressing inquiries and resolving issues.
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