Our Accounts Collections Team is seeking a skilled Accounts Collections Executive to join us on a 12-month Fixed Term Contract. The successful candidate will be part of a large team responsible for collecting overdue and outstanding debt, resolving account queries, and ensuring a smooth process from order to payment.
Job Responsibilities:
* Build and maintain strong relationships with customers, sales teams, and other business departments within Softcat.
* Work independently to secure payments through telephone and email collection.
* Collaborate with the Sales and Customer Service teams to resolve customer queries.
The ideal candidate will have a proven track record in accounts collections work, effective negotiation skills, and strong planning, organisation, and administration skills with proficiency in internal systems and Excel.
We offer flexible working patterns, including hybrid working (3 days in the office, 2 days remote) and flexible hours. We are also committed to supporting employees with disabilities or neurodiversity throughout our recruitment process.
Estimated Salary: £25,000 - £35,000 per annum
Softcat is an equal opportunities employer and welcomes applications from diverse candidates.