An exciting opportunity has arisen to work within the small team of the Medical examiners office to assist in supporting the expansion of the service and impact on the care of bereaved families in the area. The successful post holder will support medical examiners in their role in scrutinising the circumstances and causes of death within the hospital and community. They will be a point of contact and source of advice for bereaved next of kin, healthcare professionals, the coroner and registration services.
Main duties of the job
1. Support the Trust medical examiners in their role in scrutinising the circumstances and causes of death.
2. Be a point of contact and source of advice for healthcare professionals regarding the medical examiners service, coroner, and registration services.
3. Assist in the integration and implementation of systems and processes relating to the Medical Examiner role and the national Learning from Death Strategy.
4. Work alongside the Patient Safety Team to manage the Trust mortality systems across all services ensuring internal and external qualitative and quantitative key performance indicators are managed and achieved.
About us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first-class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Job description
Job responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person Specification
Qualifications
Essential
* A Level qualification or equivalent
* Qualifications/skills in day-to-day operational/process management of a customer-facing service where users may have unpredictable and emotionally charged needs.
* Education to GCSE level Maths and English
Desirable
* National Quality Board Learning from deaths framework and the Structured Judgement Review methodology
Experience
Essential
* Experience of developing and delivering training
* Experience in managing databases (Excel)
* Experience in dealing with difficult/sensitive conversations.
* Experience of organising work around time pressured, changeable competing demands and fluctuating workloads
Desirable
* Experience of clinical audit/promoting quality issues within healthcare
* Experience of change management
* Understanding of medical terminology that enables informed discussions about causes/circumstances of death with bereaved families, clinicians, coroner, and registration service staff.
* Experience of working in a healthcare or related setting with multidisciplinary teams and of working across organisational boundaries
Skills and Knowledge
Essential
* Intermediate keyboard skills
* Intermediate use of IT packages e.g., Word, Excel, PowerPoint, Outlook
* Excellent verbal and interpersonal skills, with evidence of good quality report writing, logical problem solving, and analytical skills and the ability to engage at all levels including senior clinicians/coroners about sensitive issues
* Knowledge of the Coroners and Justice Act 2009 and its relation to the Death Certification process.
* Highly evolved empathetic and self-awareness skills to deal with bereaved families who may have barriers to understanding information due to their grief or disability.
Desirable
* Knowledge of Trust patient admission system
* Counselling Skills
* Supervisory Skills
Special requirements
Essential
* Ability to sustain frequent lengths of concentration.
* Assertive and able to make decisions using own initiative.
Desirable
* Presentation skills, written and verbal
* Report writing skills
Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
Cross site Wexham Park Hospital / Frimley Park Hospital
Camberley
GU16 7UJ
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