Job overview
An exciting opportunity has arisen to join Maternity as Service Manager on a fixed term month secondment.
You will be responsible for managing a large team of administrative staff; implementing change and improvements to the department. Attending and leading on various projects and supporting the higher management team.
You will work with a wider range of professionals including clinician and non-clinical team members.
You must have excellent interpersonal skills, be organised, efficient, resilient & able to manage multiple priorities at the same time.
Main duties of the job
·In close liaison with the Patient Access Team Leader & Ward Clerk Coordinator, lead the development and integration of administrative procedures, processes and systems across Maternity services.
·Ensure that the administrative systems support national and local organisational targets and policies.
·Maintain e-Roster for all admin staff across Maternity. Work with Patient Access Team Leader & Ward Clerk Coordinator to ensure staff rotas are up to date and gaps are filled.
·Work within the available resources and/or identify additional resource implications and assist the Directorate Manager to develop appropriate service development plans as necessary.
·Ensure all administrative staff and other stakeholders receive accurate and up to date information about projects and their development.
·Ensure that A&C staff in Maternity adhere to the Quality Assurance policies and procedures undertaking audits whenever necessary.
·Represent A&C staff at Data Quality Group.
·Undertake any further projects as requested by the Directorate Manager.
Working for our organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the .