As Casino Manager in our Grosvenor Casino Thanet, you'll support the General Manager in delivering an excellent experience that our customers will love; leading with energy and inspiring your team to offer a great time, every time.
* Develop a strong team of multi skilled employees ensuring they deliver the Grosvenor brand experience across gaming, leisure and food and beverage with a particular focus on gaming excellence
* Deliver an excellent product and customer experience whilst upholding the principles of safer gambling through all gaming activities in the Casino.
* Drive the performance of the casino measured against a balanced scorecard of targets covering finance, customer service, and team metrics.
* Champion and role model our values of Service, Teamwork, Ambition, Responsibility and Solutions
* Be a key part of a highly capable management team who are fanatical about safer gambling, customer excellence and a quality product managing shifts to deliver on these elements.
* Proactively drive sales and control margin and costs to drive casino profitability
* Ensure your casino proactively complies with all regulation, particularly the Gaming Commission licensing requirements, and that you are a champion for safer gambling
Salary - £32,304 + tips + bonus potential
* 28 days annual leave increasing with service
* Balanced 40-hour work week - Because we believe in work-life harmony
* Share of Tips - Your exceptional service is recognised with a share of the tips
* Life cover and private medical insurance
* Contributory Pension Scheme
* 50% Off All Food - Treat you and your family to delicious meals across our venues at half the price
* Team Incentives & Events - Work hard, have fun, and earn fantastic rewards for reaching team goals & celebrate with regular social events
* Career Growth - We're invested in your future, offering opportunities to develop and grow within the company