Job Description
Role : Customer Service Administrator
Location : Glasgow (Office Based)
Salary : £25,000-£26,000
Pertemps are recruiting Customer Service Administrator to work with our Glasgow based client. The role is office based, shifts are worked on a rotational basis within the hours of 8:45am and 5:30pm. Salary £25,000-£26,000.
We are open to speaking with anyone from a Customer Service or Call Centre background.
Responsibilities :
* Taking inbound calls from customers
* Providing quotations and processing orders
* Operating and maintaining spreadsheets
* Liaising with internal departments and external stakeholders
* Producing weekly reports
* Raising contracts and discussing with customers
About You :
* Proven track record within a Customer Service environment
* The ability to work effectively under pressure and prioritise your workload
* The ability to meet deadlines
* Strong attention to detail and be highly organised
* Effective communication skills, both written and verbal
* Proficient skills in MS Office packages including Excel and Word
Benefits :
* Salary of between £25,000 - £26,000 dependent on experience
* Monday to Friday shifts on a rotational basis between the hours of 8.45am – 5.30pm
* Great additional benefits including staff incentives and loyalty holidays
* Employee Welfare Fund (company funded social events)
* Access to in-house Learning & Development team