The Account Executives are the face of the business, working with the NHS utilising a consultative selling approach and growing working relationships to become a trusted advisor to all hierarchical levels within the NHS.
You’ll get to work across our vast omni-channel CPaaS portfolio of 14 channels including - Bi-directional SMS, RCS, WhatsApp, Interactive Voice Messages, Agent calls, AI-powered Chatbots, Online surveys, Video consultations, Digital Mail and Physical Post.
You will collaborate with internal teams to ensure the success for the client, predominantly the desk-based Client Success Managers.
Your Impact
As an Account Executive, you will be selling directly into the NHS and collaborating with Cisco Partners to fulfill the target.
The role is predominantly a home-based role, with meetings being delivered via Webex but two times a month, a full day is required in the Alderley Park office. UK Travel to see clients face to face with overnight stays as required.
Target: Achieve sales productivity & revenue targets through renewal, growth and new business. Maintain and develop relationships with existing clients, identify and close new business prospects.
* Manage and prospect the existing customer base to create upsell and cross-sell opportunities ensuring the growth target is achieved as set by the company.
* Listening to customer requirements and presenting appropriately to make a sale.
* Maintaining and developing relationships with existing customers in person and via telephone calls, emails and face to face meetings.
* Contacting potential customers to prospect for new business achieving set targets.
* Negotiating the terms of an agreement and closing sales.
* Gathering market and customer information.
* Representing the company at trade exhibitions, events and demonstrations.
* Challenging any objections with a view to getting the customer to buy.
* Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer.
* Tracking, reviewing own sales performance, aiming to meet or exceed targets.
* Attending team meetings and sharing best practice with colleagues.
Experience required:
* Proven track record of overachievement in a target-driven sales environment.
* Comfortable learning new concepts and speaking about technology.
* Experienced in preparing proposals and delivering high-quality, tailored demonstrations.
* Engage proactively with prospective clients and build relationships on a consultative basis; learning about prospects’ businesses, challenges and needs.
* Confidence and gravitas to represent and effectively articulate a value proposition.
* CPaaS sales experience, into the NHS is a preference.
Minimum Qualifications:
* Full clean driving license.
* 3 years of consultative sales experience.
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