Repairs Co-Ordinator£25k-£30k Per Annum - Experience Dependent8am-5pm, Mon-Fri, Fully Office BasedCrayford
Key Responsibilities:
1. Carry out &/or review: site monitoring, risk assessments, work methods, etc. for work under your control
2. Ensure all risks are eliminated or at least mitigated
3. Maintain an ongoing dialogue with customers/clients regarding the condition of their lift and any potential costs
4. Answer and direct incoming telephone calls as appropriate
5. Provide admin support to the Repair Manager, maintain any necessary spreadsheets, records, creating/compiling bespoke reports, compilation of all job sheets, customer scheduling, site visits, customer/client meetings, surveys and supplier information as required
6. Assist the RMto manage and maintain customer databases/portals as per contract requirement (e.g. PPM, SLA/KPIs, insurance items, quotes, etc.)
7. Provide admin support to the RM: create and maintain any necessary diaries, spreadsheets, records, etc. including bespoke reports
8. Act as point of contact where necessary for repair customers/clients. Maintain contact lists
9. As required, raise purchase orders for service materials and labour. Ensure these are in line with service deliverables and confirmed supply chain lead times
10. Support all areas of the company as required including Service team, project team, sales team, adminis...