Home Ownership ManagerPermanent£57,500 Kent
Hamilton Woods Associates are currently recruiting for a Home Ownership Manager to lead the operational day-to-day management of Homeownership team.
Duties and Responsibilities of the Home Ownership Manager:
* Lead the strategic development of the homeownership service improvement plan
* Collaborate with the service charge accountant to ensure accurate management of both variable and fixed service charges
* Oversee the homeownership programme ensuring it complies with relevant laws, regulations and service standards, including rent, service charges and homeowners' rights
* Oversee budget monitoring and income collection
* Lead and motivate the homeownership team to meet KPIs and goals
* Ensure that homeowners receive excellent service, addressing complaints, and ensuring the team remains customer-focused by acting on feedback and working toward continuous improvement.
Essential Requirements of the Home Ownership Manager:
* Previous experience within leasehold and shared ownership
* Experience in calculating variable service charges
To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID...