Service Care Solutions are working on behalf of a Chartered Accountancy, for a mortgage advisor to join the team on a permanent basis. Please find a description of the role below.
Salary: £25,000-£30,000
Hours: 37.5
Location: Chesterfield
General Responsibilities:
1. Read credit reports and fully understand customer credit profiles.
2. Provide high quality professional independent mortgage advice and explain different types of mortgages available.
3. Be responsible for all underwriting queries, resolution of issues, and produce decisions in principle for new cases prior to being passed over to the case management team.
4. Underwrite mortgage applications for a large panel of lenders.
5. Manage pipelines and workflows in a fast-paced mortgage environment, ensuring all customers are kept fully up to date.
6. Meet all departmental SLAs and targets.
7. Ensure all regulatory documentation is completed within the required timescale.
8. Work within Network regulatory requirements.
9. Maintain knowledge of the financial services industry.
10. Keep up to date with new mortgage products and changes in lenders' criteria.
11. Be proactive, hardworking, flexible, and able to work under own initiative but also a team player.
12. Embrace company values and promote them effectively alongside the company brand.
13. Understand what Treating Customers Fairly (TCF) means and embed this fully within your work.
14. Attend internal or external meetings as required.
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