Job Title: Financial Credit Administrator Location: London, Corporate Head Office Cavendish Square. Working pattern: Hybrid 3 days office / 2 days remote Full time 37.5 hours per week Contract: Fixed Term until December 2025 Salary: £27643 - £35422 depending on experience. Team: Physician Services Group We’re looking for a Financial Credit Administrator to join our PSG corporate team based in Central London. This is great position for a confident experienced healthcare administrator/co-ordinator, from within a finance related team. Reporting to the Head of Consultant Contracts team, you will be supporting with all enquiries relating to collating information on historic debt. Substantial tasks including debt management, and dealing with Consultant queries. Partnering our Practice Managers, Clinic Managers, Medical Secretaries to review and collate information to invoices unpaid appointments, treatments or hospital care. Monitoring and where applicable pursue Consultant debt. someone with great co-ordination skills, analytical skills, and confident telephone liaison skills. You will be responsible for updating and tracking our Voyager System, which tracks owed debt, and provides updates to the status of patient activity. As a Finance Credit Administrator in the Physician Services Team, this role is really valuable to our services. HCA UK is proud of the outstanding private patient care we deliver, and re-invest over 85% of our profits back into the HCA group, therefore it is essential we capture and get paid for the care we provide. The Physician Services Team is also an outstanding department of growth at HCA. With endless platforms of growth and development. There is always something to learn, observe and take part in, in relation to Business Development and our expanding Consultant Partnerships. What you’ll bring: Previous Hospital Administrative experience in a finance team, ideally relating to debt management. Excellent customer care skill, able to work confidently with lots of data, training will be provided on the Voyager System. Exceptional Accuracy and attention to detail Computer literacy including Microsoft Office - Excel Polite, professional communication skills, able to multi-task with many enquiries at any one time, respond promptly and resolve and issues raised. Strong team player. Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Voyager Credit Administrator you’ll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you Private Healthcare Insurance for treatment at our leading hospitals Private pension contribution which increases with length of service Season Ticket Loan and Cycle to Work scheme Group Life Assurance from day one Critical illness cover Enhanced Maternity and Paternity pay Corporate staff discount for all facilities including Maternity packages at The Portland Comprehensive range of flexible health, protection and lifestyle benefits to suit you Discounts with over 800 major retailers Diversity and Inclusion: Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential. We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. Advert Closing Date 24th November