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Admin Assistant - Single Point of Access, Walsall
Client: Black Country Healthcare NHS Foundation Trust
Location: Walsall, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 518b7b29160e
Job Views: 9
Posted: 22.01.2025
Expiry Date: 08.03.2025
Job Description:
Job Summary
Administration Assistant - Single Point of Access
Band 2
Base: Canal side, Abbotts Street, Bloxwich, Walsall, WS3 3AZ
We are looking to recruit an Administration Assistant to work in our Single Point of Access (SPA) Team as part of the Child and Adolescent Mental Health Service (CAMHS), for the Black Country.
Main Duties of the Job
You will be dealing with patients, clinical and non-clinical staff by telephone and face to face; subsequently, you will require excellent communication skills.
As part of the team, you will be registering patients onto the Trust computer system (Rio) whereby accuracy is essential.
A working knowledge of all common computer applications, including Word, is essential.
Excellent organisational and administrative skills are essential, with the ability to work well under pressure and cope with conflicting demands, while maintaining excellent attention to detail and a high level of confidentiality.
About Us
Our CAMHS Service is a multi-disciplinary team of psychologists, specialist nurses, systemic, child and art psychotherapists, occupational therapists, social workers, and psychiatrists, who are passionate about working with children, young people, and their families to develop creative solutions to improve their mental health difficulties. The BCHFT CAMHS Service currently operates across four geographical areas (Sandwell, Wolverhampton, Dudley, and Walsall) with contracts in each area. Each of the teams has a specialist learning disability team dedicated to children and young people with moderate to severe learning disabilities and specialist Children and Young People in Care Teams.
Job Responsibilities
You must be qualified to GCSE level C or equivalent in English and Maths, and have proven experience of IT, especially Microsoft Office. You must have the ability to work efficiently and creatively, as well as confidence in managing and solving problems.
If you would like to be part of a progressive and busy department, have the skills to contribute, and enjoy a challenge, we would like to hear from you.
Person Specification
Education and Qualifications
* Good standard of education / GCSE's in English and Maths
* Word processing / typing at RSA/OCR / NVQ in Business Admin Level 3 or equivalent qualification
Experience
* Knowledge of computer packages including Microsoft Office and keyboard skills.
* Significant experience of working in an office environment
* Desirable: Experience of working in a healthcare environment
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Created on 22/01/2025 by TN United Kingdom
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