Engaging with operational managers to support the accurate collation of time & attendance of our Key Account Network field operational placemakers
· To ensure escalation of any pending issue to Management within the SLA agreement
· Develop and maintain good working relationships with internal customers
· Collating and data inputting information into relevant reporting systems to enable efficient recovery of cleans
· Accurate input of place makers overtime, absence, and payrates into the system
· Accurate linking of place makers to timesheets
· Query support for front line placemakers
· Accurate completion of all anomaly types before the payroll deadline
· Accurate processing of all requests from managers in relation to placemakers time & attendance
· Maintaining and updating relevant trackers, forms and reports
· Analysis of data relating to time & attendance
· Accurate & timely completion of mandatory notes within relevant systems
· Following up on requests for support
· Preparing documents and reports to send to internal teams and/or external customers daily
· Writing and editing company correspondence
· Coordinating and managing designated regions through all forms of communication
· Giving feedback on Operational Support efficiency and suggesting possible improvements
· To carry out any other duties required by the business within the sco...