Job summary Job Overview: We have an exciting opportunity for a Health Care Support Workers to join our Community Nursing Team in Stafford. We are a passionate team who thrives to improve quality of Health care. Your career with us will be enjoyable and rewarding as you develop specialist skills and make a real difference for some of the most vulnerable people in society. It's a career that you can take pride in and enjoy, and together we can make life better for our communities. You will be part of a team striving to achieve the best in clinical care. The service will deliver a pathway of care in accordance with the latest evidence-base, which puts the service users needs at the centre of the service. We cover a 7-day service 08:00 - 18:30 hrs and have shift patterns within those times. Due to the nature of community working, ability to travel across the patch to provide care to patients is essential; access to a car during working hours is required and you must hold a valid driving licence. Main duties of the job Main Duties: To adhere to the Care Certificate standards and all other relevant guidance from the Partnership Trust. To be aware of the Nursing & Midwifery Council's (NMC) guidance/codes of conduct. To establish and maintain effective working relationships both within the Partnership Trust and with external organisations in order to meet service requirements and support and demonstrate the Trust's equality values. To contribute to the assessment and implementation of programmes of treatment care/support for individuals, families and carers under the guidance of a registered practitioner. The care/support plans may include the following: Promoting independence/self management and maintaining safety Increased functional ability Improvement in health and wellbeing including mental health Interventions in disease/condition management Prevention and reducing of health inequalities Admission avoidance Contribute to case management/ treatment care plans Palliative and end of life care Specific skills as listed in person specification To consider each service user's personal circumstances and preferences in order to implement and adjust programmes of care and intervention. To maintain and develop skills and knowledge to deliver a range of interventions under the guidance of a registered practitioner and set an example of good practice to other team members including skill sharing. About us By joining Team MPFT, you will be helping your communities and in return for this, we will support you by; Supporting your career development and progression Excellent NHS Pension scheme Generous maternity, paternity and adoption leave Options for flexible working Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave Extensive Health and Wellbeing support and resources If you work in our community teams, we pay for your time travelling between patients Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates Salary sacrifice bikes up to £2k Free car parking at all trust sites Free flu vaccinations every year Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met) Date posted 05 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Per annum Contract Permanent Working pattern Full-time Reference number 301-ME-25-6948525 Job locations Greyfriars Therapy Centre Frank Foley Way Stafford ST16 2ST Job description Job responsibilities The Post holder will: Be competent as appropriate to the requirements of the role. Demonstrate at all times the Partnership Trust Values of: We Put Quality First, We Focus On People and We Take Responsibility. Be a Health Care Support Worker and have an understanding of the knowledge and skills required for the post. Work with registered staff to provide a service for a defined population of service users in a variety of settings across the Partnership Trust including the community and hospitals. Be skilled in undertaking delegated tasks in the implementation of care/support packages and provide feedback working under the direction of a registered practitioner. Support the registered practitioner in the preparation and delivery of care/support packages including any administrative duties.Version1.7 issued 15.09.2015 Page 2 of 83. Nature of the ServiceThe post holder will be part of Integrated Local Care Team services providing district nursing services and will work in a variety of settings.The post holder will work within uni/multi-disciplinary teams in addressing a range of care/support issues across a spectrum of conditions. They will contribute to the prevention of unnecessary hospital admissions, more timely discharges and the improvement of the health and wellbeing of the population served. The nature of the service will be determined by local service specifications.4. Management ChartNeighbourhood ManagerTeam LeaderDistrict Nurse/Nursing SisterStaff NurseHealth Care Support Worker (this post)AdministrationVersion1.7 issued 15.09.2015 Page 3 of 85. Key Responsibilities/DutiesClinical1To adhere to the Care Certificate standards and all other relevant guidance from the Partnership Trust. To be aware of the Nursing & Midwifery Councils (NMC) guidance/codes of conduct.2To establish and maintain effective working relationships both within the Partnership Trust and with external organisations in order to meet service requirements and support and demonstrate the Trusts equality values.3To contribute to the assessment and implementation of programmes of treatment care/support for individuals, families and carers under the guidance of a registered practitioner. The care/support plans may include the following: Promoting independence/self management and maintaining safety Increased functional ability Improvement in health and wellbeing including mental health Interventions in disease/condition management Prevention and reducing of health inequalities Admission avoidance Early supported discharge Contribute to case management/ treatment care plans Palliative and end of life care Venepuncture Specific skills as listed in person specification below. MUST review4To consider each service users personal circumstances and preferences in order to implement and adjust programmes of care and intervention.5To maintain and develop skills and knowledge to deliver a range ofinterventionsunder the guidance of a registered practitioner and set an example of good practice to other team members including skill sharing.6To maintain sensitivity at all times to the emotional needs of the service user and their carers offering reassurance and empathy. This may be in regard to the nature/prognosis of their condition and implications of the same.7To work with individuals and carers who may find it difficult to engage with the service or aspects of the service resulting in uncooperative or challenging behaviour that has to be managed.Version1.7 issued 15.09.2015 Page 4 of 88To apply skills, knowledge and competences to recognise any significant change in the holistic needs of the service user/carer and feedback to the registered practitioner.9To maintain contemporaneous and accurate records as required by the Partnership Trust and in line with standards.10To take responsibility for the safe use and transportation of equipment between locations.To work in non-purpose built rooms involving the necessity to move furniture, therapy equipment etc. This may be required on a daily basis or at least once a week.11To make resources for use in therapy/care taking direction from registered practitioners as required.12To use problem solving and innovation to deliver a high standard of intervention within competences whilst managing the demands of unplanned aspects of the role where appropriate.Supervision/ Administration1To participate in regular supervision.2To contribute to the process of induction for new team members and demonstrates duties to others as required.3To identify own training/educational needs as part of the supervision and appraisal process in conjunction with registered practitioners. Attains and maintains an agreed level of competence through ongoing training and development.4To collect and input statistical information as required.5To participate in and support the team in undertaking clinical audit.6To actively promote the implementation and upholding of policies, procedures, guidelines and directives, along with relevant statutory measures and governmental directives.7To assist in general administrative duties as required including dealing with messages, photocopying, filing, receptions duties and appointment management.8The post holder may be required to order stock and monitor stock levels for their own area. Job description Job responsibilities The Post holder will: Be competent as appropriate to the requirements of the role. Demonstrate at all times the Partnership Trust Values of: We Put Quality First, We Focus On People and We Take Responsibility. Be a Health Care Support Worker and have an understanding of the knowledge and skills required for the post. Work with registered staff to provide a service for a defined population of service users in a variety of settings across the Partnership Trust including the community and hospitals. Be skilled in undertaking delegated tasks in the implementation of care/support packages and provide feedback working under the direction of a registered practitioner. Support the registered practitioner in the preparation and delivery of care/support packages including any administrative duties.Version1.7 issued 15.09.2015 Page 2 of 83. Nature of the ServiceThe post holder will be part of Integrated Local Care Team services providing district nursing services and will work in a variety of settings.The post holder will work within uni/multi-disciplinary teams in addressing a range of care/support issues across a spectrum of conditions. They will contribute to the prevention of unnecessary hospital admissions, more timely discharges and the improvement of the health and wellbeing of the population served. The nature of the service will be determined by local service specifications.4. Management ChartNeighbourhood ManagerTeam LeaderDistrict Nurse/Nursing SisterStaff NurseHealth Care Support Worker (this post)AdministrationVersion1.7 issued 15.09.2015 Page 3 of 85. Key Responsibilities/DutiesClinical1To adhere to the Care Certificate standards and all other relevant guidance from the Partnership Trust. To be aware of the Nursing & Midwifery Councils (NMC) guidance/codes of conduct.2To establish and maintain effective working relationships both within the Partnership Trust and with external organisations in order to meet service requirements and support and demonstrate the Trusts equality values.3To contribute to the assessment and implementation of programmes of treatment care/support for individuals, families and carers under the guidance of a registered practitioner. The care/support plans may include the following: Promoting independence/self management and maintaining safety Increased functional ability Improvement in health and wellbeing including mental health Interventions in disease/condition management Prevention and reducing of health inequalities Admission avoidance Early supported discharge Contribute to case management/ treatment care plans Palliative and end of life care Venepuncture Specific skills as listed in person specification below. MUST review4To consider each service users personal circumstances and preferences in order to implement and adjust programmes of care and intervention.5To maintain and develop skills and knowledge to deliver a range ofinterventionsunder the guidance of a registered practitioner and set an example of good practice to other team members including skill sharing.6To maintain sensitivity at all times to the emotional needs of the service user and their carers offering reassurance and empathy. This may be in regard to the nature/prognosis of their condition and implications of the same.7To work with individuals and carers who may find it difficult to engage with the service or aspects of the service resulting in uncooperative or challenging behaviour that has to be managed.Version1.7 issued 15.09.2015 Page 4 of 88To apply skills, knowledge and competences to recognise any significant change in the holistic needs of the service user/carer and feedback to the registered practitioner.9To maintain contemporaneous and accurate records as required by the Partnership Trust and in line with standards.10To take responsibility for the safe use and transportation of equipment between locations.To work in non-purpose built rooms involving the necessity to move furniture, therapy equipment etc. This may be required on a daily basis or at least once a week.11To make resources for use in therapy/care taking direction from registered practitioners as required.12To use problem solving and innovation to deliver a high standard of intervention within competences whilst managing the demands of unplanned aspects of the role where appropriate.Supervision/ Administration1To participate in regular supervision.2To contribute to the process of induction for new team members and demonstrates duties to others as required.3To identify own training/educational needs as part of the supervision and appraisal process in conjunction with registered practitioners. Attains and maintains an agreed level of competence through ongoing training and development.4To collect and input statistical information as required.5To participate in and support the team in undertaking clinical audit.6To actively promote the implementation and upholding of policies, procedures, guidelines and directives, along with relevant statutory measures and governmental directives.7To assist in general administrative duties as required including dealing with messages, photocopying, filing, receptions duties and appointment management.8The post holder may be required to order stock and monitor stock levels for their own area. Person Specification Evidence of study Essential Qualifications and Credit Framework QCF/NVQ/apprenticeship level 3 Evidence of/willing to undertake training relevant to the post. A, I Desirable Experience in the delivery of healthcare Working in a care environment Application Form and Interview Questions. Essential Understanding of Care Certificate standards Desirable Relevant placements/experience to the role including supporting or contributing to the management of ill health and long term conditions Person Specification Evidence of study Essential Qualifications and Credit Framework QCF/NVQ/apprenticeship level 3 Evidence of/willing to undertake training relevant to the post. A, I Desirable Experience in the delivery of healthcare Working in a care environment Application Form and Interview Questions. Essential Understanding of Care Certificate standards Desirable Relevant placements/experience to the role including supporting or contributing to the management of ill health and long term conditions Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Midlands Partnership NHS Foundation Trust Address Greyfriars Therapy Centre Frank Foley Way Stafford ST16 2ST Employer's website https://www.mpft.nhs.uk (Opens in a new tab)