This is an excellent opportunity for an experience general maintenance operative looking to join an established business with huge growth prospects. If you join, go above and beyond and show ambition for growth this role will set you on the path to progress to facilities management. Role Summary:
To contribute to an exceptional resident experience through the provision of a high standard of repairs and maintenance tasks. To inspect and diagnose faults and repairs in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment.
Key Role Responsibilities:
Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
Communicate effectively with customers, clients and colleagues; demonstrating a clear understanding of the issue and using initiative to respond accordingly
Maintain a focus on delivering services within agreed budgetary & resource parameters
Monitor the electronic maintenance reporting system through TCAS or Base 360 daily ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
Administer all property maintenance & records in accordance with business policies & procedures
Maintain adequate levels of spares, stock and supplies, ensuring effective forward planning
To respond to calls outside office hours which cannot be resolved without a presence on site referring to appropriate contractors as necessary
Undertake repair and maintenance tasks to a high quality including plumbing; joinery and carpentry; painting/decorating; maintenance of lighting and; required statutory testing
Understand and respond to health and safety matters in an appropriate & timely manner
Moving furniture and heavy items from location to location on site as required
Experience & Skills:
Essential:
Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter
Fluent English verbal and written communication skills
Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents at all times
Good team player with strong relationship building and influencing skills
Positive approach and ability to work with little supervision
Ability to determine cost effective solutions to repairs
Contractor & Supplier Supervision skills are desirable
Excellent organisation skills with the ability to multi task and prioritise
Numerical skills necessary to complete the above activities
Flexible approach to work and adaptable to thrive in a changing environment.
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