We are
looking for a dedicated Restaurant Host/Hostess to join our Restaurant and Bars team at The Mitre Hotel which we have transformed into glamorous
restaurants, cocktail bars, enchanting river terraces, an orangery, a quirky
library and elegantly styled bedrooms.
As part of the Restaurant & Bars team, you will be the first face our guests see when they enter the restaurant, so a passion for people is essential for this role. In partnership with the management team, you will ensure our Guest Journey is delivered consistently, as defined by our service standards.
We can offer you:
* An amazing opportunity of joining and being part of a very exciting adventure.
* An excellent starting salary or hourly rate, plus generous tronc to top up your monthly earnings.
* Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development.
* Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
* Wagestream - access up to 40% of your pay before pay date, and save directly from your salary.
* 28 days’ holiday + birthday off (including Bank Holidays).
* Team recognition programme to celebrate your achievements.
* Referral bonus scheme for recommending top talent - earn up to £1000.
* Flexible scheduling without split shifts.
* Complimentary team meals on shift.
* Long Service Awards - dinners for two with all the trimmings, complimentary room stays with breakfast and dinner, theatre tickets to the West End, and so much more.
* Industry supplier trips and visits, as well as access to masterclasses and workshops.
* Flexibility to move across our Group, as you develop with us.
* Access to apprenticeships and accredited qualifications up to Level 3.
You will:
* Be passionate about delivering a warm and friendly service to all of our guests.
* Be comfortable picking up new technology, with a particular focus on EPOS, or our reservations software ResDiary.
* Develop your knowledge of our menus and services, so you can advise guests.
* Stay up to date on all relevant legislation which applies to your role, including Hygiene, and wider Health and Safety concerns.
* Attend and regularly engage with any defined training and development for your role.
* Possess exceptional interpersonal and communication skills with our guests, and all team members too.
* Ensure all guests are greeted and seated appropriately upon arrival into our F&B outlets.