Job Advert: Application Systems Improvement Specialist
Location: Ealing
Contract Type: Temporary - 3 month likely extension
Contract Length: 3 Months
Daily Rate: £300 - £400 per day Umbrella (negotiable)
Working Pattern: Full Time - Flexible Hybrid model.
About Us:
Our client, a forward-thinking organisation in the Information Technology sector, is seeking a dedicated Application Systems Improvement Specialist. This role is pivotal in enhancing ICT systems and applications across various specialised areas within the Applications Team.
Purpose of the Role:
You will play a key role in improving service delivery, managing systems enhancements, overseeing release management, conducting acceptance testing, and providing third-line support. Collaborating closely with service areas and strategic partners, your contributions will align with the organisation's strategic goals.
Key Responsibilities:
Develop and implement service improvement packages following industry best practises.
Represent the Applications Team on relevant workstreams, collaborating with stakeholders as needed.
Coordinate and manage incidents and problems related to specialist applications and software.
Record, monitor, and resolve application software incidents, escalating as necessary.
Conduct proactive problem analysis and propose innovative solutions.
Interpret business and legislative requirements to create technical specifications.
Assist in planning, testing, and...