Working hours: 40 hrs per week
Salary: - £40,450 Basic – With potential to earn an additional £100 per month in attendance bonus.
Purpose of Job/Key objectives
To install Dual Fuel Smart Meters in Domestic residential properties
Principal Duties/Tasks and responsibilities
Provide Smart Meter Installations to domestic properties
Manage own Stock levels on van and/or via ‘dropbox’ facilities
Provide first-class customer service and support
Provide customers with energy efficiency advice
Ensure all worksheet submissions are accurate and timely
Work closely with the Smart Metering Operations Manager to ensure daily/monthly/quarterly targets are met
Plan, organise and manage own workload to ensure all company deadlines are met
Resolution of customer queries in a professional and efficient manner
Any other duties that may be deemed appropriate to this role
A certain level of flexibility will be required regarding the job role and responsibilities to fulfil this position
Person Specification
Essential
· Excellent organisation skills
· Previous Dual Fuel Metering Experience
· Experience of exceeding targets
· Excellent communications skills, both written and verbal
· Ability to work calmly under pressure and keep to deadlines
· Ability to work independently but also as part of a team
· IT literate
Package:
* Basic Salary £40,450 PA
* Potential bonus of £1200 PA
* Annual Leave 22 days + bank holidays
* Company vehicle/tools/uniform etc all supplied
* Competitive overtime rates available
* On call 1 in 6
On call; Standby - £200 per week : Mon – Sat x 1.5 rate : Sunday & Bank Holidays x 2 rate