Job Description
Lead Support Worker - (241949)
Lead Support Worker
Permanent, part time (32.5 hours per week)
Pay £12.61 to £13.35 per hour plus great benefits including Health Cash Plan!
Home, a place where you belong
Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As one of our Lead Support Workers (known locally as Support Coordinators) you’ll be at the heart of supporting our customers who have complex mental health needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!
Typical day as a Lead Support Worker (known by us as Support Coordinator)
* Starting the day with a cuppa and handover from colleagues, you'll catch up on any changes since you were last on shift and the support planned for the day ahead.
* You will be supporting customers with their identified support needs such as helping with cleaning, paying bills, community activity, and appointments. You could be supporting customers to learn skills such as making meals, shopping, budgeting, maintaining their tenancy, and moving onto independent accommodation when they are able.
* You might be arranging an in-house cooking group, BBQ, or an activity in the community such as a trip to Felixstowe for Fish and Chips.
* You might be taking the lead with a new referral and preparing paperwork along with arranging visits and assessments.
* You'll support customers with severe and enduring mental health, who may also have a substance misuse issue, a mild learning disability, or supporting them at times of crisis.
Fancy going home each day knowing that you have helped change our customers' lives for the better? You’ll do that here, working for one of the top ten Great Places to Work in the UK!
You bring
* A passion and experience of supporting customers to live their best life, working collaboratively, with an eye for detail.
* Experience of creating person-centred support plans and supporting colleagues in working to the plans.
* Experience of coordinating and assessing customer referrals.
* The ability to work on your own initiative, remain calm under pressure, and have a resilient approach.
* Experience of working in a supported housing/ mental health/ substance misuse/ learning disability/ autism background.
* The ability to use technology for creating and updating support plans, complete online learning, and collaborate with colleagues.
* To get from A to B, when working in services and for on call, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.
Our team
Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills, and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!
Job details
* Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
* There is a rolling rota, working days, evenings, weekends, and bank holidays. Shifts are typically 9am-5/6pm, 2pm-11pm, sleep in 7am-3/4pm.
* Although you’ll spend some time lone working, we do get together regularly in the daytime for training and team meetings.
* You’ll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+, and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
* 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
* Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and lots more.
* Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car? Save money with us.
* We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
* Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Finally, do let us know if there’s anything we can do to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk.
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