Workshop Administrator
Reference: APR20256572
Expiry date: 13:28, Wed, 21st May 2025
Location: Luton
Salary: £27,058 pa + bonus up to £1,234 pa
Weekly Hours: 42.5 hours / week
As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.
As a Workshop Administrator, you are the vital link between your customers and our workshop, ensuring their vehicles’ visit with us runs as effortlessly as we promise.
Life as a Workshop Administrator with Northgate Vehicle Hire
Our workshops are busy and fast-paced. As a Workshop Administrator, you are the oil that keeps the whole workshop running smoothly. Customer care always comes first, so confidently delivering great service with a smile is second nature.
You will make a big difference by making every second in the day count - from booking in vehicles for maintenance and repairs, liaising with your workshop team to schedule work, updating customers on progress, or ensuring the correct approvals are in place for the work carried out.
Your Technicians rely on you to plan their day and keep the workshop running efficiently. An understanding of the motor trade or car dealerships would certainly help get you off to a flying start in your new role with us. Our proven induction training will help, however, you’ll need all of your customer service know-how, planning and administration skill, and most importantly your logical, ‘can-do’ attitude to deliver the experience our customers expect from us.
Join our Luton team! Located just minutes from M1 Junction 11 and surrounded by major retailers, our branch offers a convenient and dynamic work environment. We’re proud of our strong team ethic and the way all aspects of our site work seamlessly together to deliver great service. You'll work with a mix of both local and national customers, giving you the opportunity to engage with a wide range of clients and challenges.
As a Workshop Administrator with Northgate Vehicle Hire, we offer:
* A fantastic quarterly bonus scheme (up to £1,234 pa OTE)
* Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. You’ll also have public holidays and an extra day off to celebrate your birthday!
* Free life assurance (2x your salary)
* Well-being services (incl. 24/7 GP service, mental health support, and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
* Discounted, flexible Gym memberships
* Exclusive colleague-only vehicle-leasing schemes
* Pension & save-as-you-earn share scheme
* Our Benefits App offers unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
* Wagestream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. It lets you choose when to get paid, put money aside each month, and access discounts on your shopping.
With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations.
And we’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
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