Underwriting support

Are you interested in the financial world? Have you considered a career in Underwriting? This could be the position for you. We are currently seeking a candidate with excellent quality checking skills and attention to detail to join our Underwriting Support team based in Preston.

More2Life, part of the Key Group of companies, has been a pioneering force in the Equity Release market since it's launch in 2008. Today, operating from our offices in Preston, we help over 1000 people every month to confidently release cash from their homes, significantly growing year on year to become one of the largest lifetime mortgage lenders in the UK

As a member of the Underwriting support team, your main duties will include full responsibility for the management of your caseload, covering a variety of work-types, to ensure customer queries/issues / administrative requests are dealt with efficiently and within agreed service levels. The role covers mortgage applications, pre-offer queries and pre-offer processing.

Key responsibilities:

1. Providing exceptional service to our customers in all aspects of their dealings with us.

2. Liaising with relevant internal and external stakeholders to maintain quality relationships.

3. Ensuring all tasks are completed accurately and within specific time frames, criteria and policy.

4. Making and receiving phone calls to chase outstanding reports or requests.